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Privacy Policy Notice
Processing of your personal data
This privacy notice provides you with details of how we collect, control, process, handle and protect your personal information while browsing or using this website, including any information you may provide through our site when you sign up for our newsletters, courses or research surveys. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, The Women’s Sat Nav to Success Ltd.
“you”, “the user” refer to the person(s) using this website and / or our services.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.
Who we are
The Women’s Sat Nav to Success Ltd is the data controller. We are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: The Women’s Sat Nav to Success Ltd
Email address: dianaparkes@womenssatnav.co.uk
Postal address: 47, Grand Avenue, Bournemouth, BH6 3TA
Telephone number: 01202 461 481
We are registered with the ICO under the Data Protection Register, our registration number is: ZA201397
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at dianaparkes@womenssatnav.co.uk.
What data is collected
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:
- Identity data (name, title, date of birth, gender),
- Contact data (address, email, telephone number),
- Financial data (bank account and payment card details),
- Employment profile data (employment status, workplace sector, job role, time in role and organisation, salary band)
- Transaction data (payments between us and details of purchases),
- Profile data (purchases, orders, interests, preferences, feedback and survey responses),
- Usage data (how you use our website products and services)
- Marketing and communications data (preferences in receiving marketing communications from us and our third parties, your communication preferences)
- Sensitive Data. We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
How data is collected
We collect data about you through a variety of different methods including:
- Direct interactions: communicating with us by post, phone, email or otherwise. When you order our products or services, subscribe to our service or publications, request resources or marketing be sent to you, enter a competition, prize draw, promotion or survey, or give us feedback.
- Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources e.g. analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU.
How data is used
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- Where we need to perform the contract between us.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To process and deliver our products or services
- To manage our relationship with you
- To deliver relevant content and marketing (the opportunity to opt-out will be provided at all times)
- To make suggestions or recommendations about products, reports and services that may be of interest
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at dianaparkes@womenssatnav.co.uk.
Disclosures of personal data
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we must keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients for tax purposes.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-thegeneral-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us at dianaparkes@womenssatnav.co.uk.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise contact the EMS provider (Constant Contact, at constantcontact.com)
Resources & further information:
Overview of the GDPR - General Data Protection Regulation
Bournemouth